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Refund Policy

Due to the custom nature of our products, all sales are final once production begins.

1. Custom Orders

  • All apparel is produced specifically for each customer using approved designs.

  • Refunds or returns are not accepted for custom items unless there is a verified production error.

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2. Production Errors

If BlackLabel Apparel makes an error (wrong design, incorrect placement, or incorrect quantity):

  • We will reprint or replace the affected items at no additional cost.

  • Claims must be reported within 5 business days of delivery.

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3. What Is Not Considered a Defect

  • Minor color variations

  • Fabric texture differences

  • Slight placement variations

  • Wear due to improper washing or care

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4. Order Cancellations

  • Orders canceled before production begins may be refunded minus any setup or design fees.

  • Orders canceled after production has started are not refundable.

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5. Shipping Issues

We are not responsible for delays or damages caused by shipping carriers. Shipping claims must be filed with the carrier.

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6. Contact

For refund or order concerns:
support@blklabelapparelusa.com

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